Frequently Asked Questions
We've Got Answers
Learn how OlderNow creates a premium, secure, and genuinely trustworthy experience for our community.
Getting Started
Is OlderNow free to join? ▼
Creating your profile and browsing verified members is free. To protect our community and ensure a premium environment, we offer a **Premium Membership** for $19.99/month, which includes the ability to send messages and see which members have liked your profile.
What age range is OlderNow for? ▼
OlderNow is designed for adults who value maturity and authenticity. While open to everyone over 18, the vast majority of our members are 40 and older, with a core community in the 50–70 range.
Where is OlderNow available? ▼
We are currently focused on building a strong community in Florida, but we welcome members from across the United States. We are expanding rapidly to new cities every month.
How long does it take to sign up? ▼
Registration and ID verification take about 10 minutes. Once your identity is confirmed, you have full access to the community features.
Verification & Trust
Why do I need to verify my identity? ▼
OlderNow is a "verified-only" community. By requiring a government-issued ID and a liveness check, we eliminate 99% of the bots, scammers, and fake profiles that plague other dating sites. This ensures that every conversation you start is with a real person.
What is the "Verified Homeowner" badge? ▼
This is an optional, premium verification step. We cross-reference your name against public property records to confirm homeownership. It’s a powerful way to show other members that you are established and have deep roots in your community.
If I verify my home, can others see my address? ▼
**Absolutely not.** Your exact address is used only for the verification check and is never stored in our permanent database or shown to any other member. Other members will only see a "Verified Homeowner" badge on your profile.
Is my ID information secure? ▼
Yes. We use industry-standard encryption and our partner
PeabodySecure handles the processing. OlderNow does not store copies of your driver's license on our servers.
Membership & Billing
What is included in Premium? ▼
Premium members ($19.99/mo) can send and receive unlimited messages, see a full list of everyone who has liked their profile, and receive priority placement in search results. Mutual matches can always see each other's basic info for free.
How do I cancel my subscription? ▼
You can cancel at any time with one click. Simply go to "My Profile" and select "Manage Membership" to access your billing portal. You will retain access to your premium features until the end of your current billing cycle.
Account Support
I forgot my password. How do I reset it? ▼
You can reset your password yourself by clicking "Forgot Password" on the Sign In page. We will send a secure link to your verified email address immediately.
How do I delete my account? ▼
We believe you should have full control over your data. You can request account deletion by emailing
support@oldernow.com. We will wipe your profile and all associated data within 48 hours.
Still Have Questions?
Our founding team is here to help. We respond to every inquiry personally.
support@oldernow.com